FAQ

Creating an account at FilBet takes just a few minutes. Start by clicking the 'Register' or 'Sign Up' button on our homepage. You'll need to provide basic information including your email address, preferred username, and a secure password. After completing the registration form, verify your email address through the confirmation link we send you. Once verified, you can make your first deposit using Tether (USDT) and start playing immediately. FilBet prioritizes account security, so we recommend enabling two-factor authentication for additional protection. Remember that you must be of legal gambling age in your jurisdiction to create an account with us.

FilBet welcomes new players with a generous 100% welcome bonus on their first deposit. This means we'll match your initial deposit amount, effectively doubling your playing funds from the start. To claim this bonus, simply make your first deposit after creating your account—no special bonus codes required. The bonus funds will be automatically credited to your account. Keep in mind that all bonuses come with specific wagering requirements that must be met before withdrawing any winnings. These requirements are clearly outlined in our bonus terms and conditions. Beyond the welcome offer, FilBet regularly introduces seasonal promotions, reload bonuses, and special tournament events to keep the excitement going for all players.

FilBet currently supports Tether (USDT) as its primary payment method, offering secure and quick transactions. To make a deposit, log into your account, navigate to the Cashier or Banking section, and select 'Deposit.' Choose USDT as your payment method and follow the instructions to complete your transaction. Deposits are typically processed instantly, allowing you to start playing right away. For withdrawals, visit the same Cashier section and select 'Withdraw.' Enter the amount you wish to cash out and provide your USDT wallet address. Withdrawal processing times may vary but are generally completed within 24 hours, subject to account verification. FilBet maintains a minimum deposit and withdrawal threshold to ensure efficient processing—these limits are detailed in our Banking section.

FilBet features an extensive collection of games from industry-leading providers including Evolution Gaming, Microgaming (Apricot), and NetEnt. Our diverse game library offers something for every type of player. Slot enthusiasts can enjoy hundreds of titles ranging from classic fruit machines to modern video slots with innovative features and exciting themes. Table game players have access to multiple variations of blackjack, roulette, baccarat, and poker. For an authentic casino experience, our live dealer section powered by Evolution Gaming brings real-time action directly to your screen with professional dealers hosting games in high-definition streaming. We regularly update our game selection with new releases, ensuring our players always have fresh content to explore. All games on FilBet are tested for fairness and operate using certified random number generators.

Yes, FilBet operates under a valid gaming license, ensuring all operations adhere to strict regulatory standards. We implement industry-leading security measures to protect player information and financial transactions. Our platform uses advanced SSL encryption technology to safeguard all data transfers between your device and our servers. Additionally, we employ strict verification procedures to prevent fraud and underage gambling. FilBet's commitment to responsible gaming is reflected in our various player protection tools, including deposit limits, self-exclusion options, and reality checks. We partner only with certified game providers whose products are regularly audited for fairness and randomness. Our privacy policy transparently outlines how we handle your personal information, and we never share sensitive data with unauthorized third parties.

FilBet offers multiple channels for customer support to ensure you can always reach us when needed. Our most responsive option is the 24/7 live chat feature available directly on our website—simply click the chat icon in the corner of your screen to connect with a support agent in real-time. For less urgent matters or more detailed inquiries, you can email us at support@filbet.com. Our support team is trained to handle all types of questions, from technical issues to account-related concerns and bonus inquiries. We pride ourselves on quick response times, with live chat queries typically addressed within minutes and emails responded to within 24 hours. All support services are provided in English, with representatives who understand the nuances of online gaming and can offer practical solutions to enhance your experience.

FilBet is committed to promoting responsible gaming practices through various player protection tools. You can set personal deposit limits (daily, weekly, or monthly) directly from your account settings to help manage your gaming budget effectively. We also offer session time reminders that notify you when you've been playing for an extended period, encouraging regular breaks. If you need a temporary break, our self-exclusion option allows you to restrict access to your account for a specific timeframe of your choosing. For players concerned about their gaming habits, we provide a self-assessment questionnaire to help identify potential issues. FilBet also maintains partnerships with professional organizations specializing in gambling addiction support, and we can provide referrals upon request. All these tools can be accessed from your account dashboard under the 'Responsible Gaming' section, giving you complete control over your gaming experience.